hansgrohe sanitary products: the most beautiful moments with water

Started in 1901 as a former three-man company in the small town Schiltach in the Schwarzwald, at a time when the private bathroom in house and apartment was an unaffordable luxury. At this time, today's sanitary world concern hansgrohe, which today employs more than 4,800 employees in 34 subsidiaries and 21 sales offices worldwide, was established.

With his innovative ideas, hansgrohe, the skilled clothmaker, has being influenced our hygiene behaviour till today. He invented the shower bar, at which the hand shower could be fixed at any height. Thanks to the shower bar and all other sanitary products, hansgrohe guarantees you, as a consumer, that its products are free from material, manufacturing and construction defects.

Even today, more than 115 years after the founding of the company, the hansgrohe brand promise is based on the continuous development of innovative bath and sanitary products and the goal of never being satisfied with the existing attainment, but always thinking forward and acting. In cooperation with renowned designers, hansgrohe is constantly developing new standards in design and function.

The Schwarzwälder company considers the maximum quality of its sanitary products, today also like then, to be an integral part of the company's philosophy and offers its customers a voluntary five-year manufacturer’s guarantee on all products.

If you find a deficit on a hansgrohe product, please e-mail skybad.de customer service. We will be glad to support you in your case of warranty and to get in contact with the manufacturer. Our customer service takes care of your concerns and takes further steps. Then a decision will be taken whether the customer service will check the existing problem at your home, or whether a new product / spare part will be sent to you free of charge.

Please note that both, the contractual warranty claims as well as the warranty claims in case of improper handling of the purchased item, for example during the installation of an article which you bought with us, may expire.