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Delivery and return shipment

Delivery and shipping costs

The final shipping costs result from the sum of shipping cost points of each of the products. Those shipping cost points are stored for each product. From a point number of 3,201 your product will be shipped via forwarding agency.

For products with an order value of more than 2,000€ or Shipping cost points of “0” there will be no shipping costs charged within Germany. The amount needed for free shipping will be shown in your shopping cart.

All parcel deliveries are sent with DPD.

Please find the prospective delivery time in the respective product specifications.

Attention: The prospective delivery times for orders paid with prepayment apply upon receipt of payment! This receipt of payment may take up to 4 working days.

The shipping costs do not include packing costs. There is no minimum order or charge for small quantities.


The shipping costs for deliveries within Germany are listed in the following table:


Shipping to

Germany

Article total
= 0
Shipping cost points
Article total
von 1 - 500
Shipping cost points
Article total
von 501 - 1.500
Shipping cost points
Article total
von 1.501 - 3.200
Shipping cost points
Article total
von 3.201 - 25.000
Shipping cost points
Article total
ab 25.001
Shipping cost points
Shipping costs 0,00 € 3,99 € 14,90 € 42,99 € 59,00 € 139,00 €
Packing costs 3,00 € 3,00 €   3,00 € 15,00 € 21,00 €   21,00 €
Total costs 3,00 € 6,99 € 17,90 € 57,99 € 80,00 € 160,00 €
Delivery via Parcel delivery Parcel delivery Parcel delivery Parcel / Forwarding agency Forwarding agency Forwarding agency
Article total = 0 shipping cost points
Shipping costs 0,00 €
Packing costs 3,00 €
Total costs 3,00 €
Delivery via Parcel delivery
Article total from 1 - 500 shipping cost points
Shipping costs 3,99 €
Packing costs 3,00 €
Total costs 6,99 €
Delivery via Parcel delivery
Article total from 501 - 1.500 shipping cost points
Shipping costs 14,90 €
Packing costs 3,00 €
Total costs 17,90 €
Delivery via Parcel delivery
Article total from 1.501 - 3.200 shipping cost points
Shipping costs 42,99 €
Packing costs 15,00 €
Total costs 57,99 €
Delivery via Parcel / Forwarding agency
Article total from 3.201 - 25.000 shipping cost points
Shipping costs 59,00 €
Packing costs 21,00 €
Total costs 80,00 €
Delivery via Forwarding agency
Article total above 25.001 shipping cost points
Shipping costs 139,00 €
Packing costs 21,00 €
Total costs 160,00 €
Delivery via Forwarding agency

The shipping costs for deliveries outside of Germany are listed in the following table:

 

Shipping to:   BE,NL,LU,AT   CH     UK,DK       IT,SK,SI,HU,FR PL,SE,FI
Shipping costs points            
0-1.500 Shipping costs 10,00 € 36,00 € 16,00 € 22,00 €   22,00 €      
  Packing costs 3,00 € 3,00 € 3,00 € 3,00 €    3,00 €
  Total costs 13,00 €     39,00 €     19,00 € 25,00 €    25,00 €
             
1.501-3.200 Shipping costs 44,00 € 74,00 € 54,00 € 54,00 € 54,00 €
  Packing costs 15,00 € 15,00 € 15,00 € 15,00 €     15,00€
  Total costs 59,00 € 89,00 € 69,00 € 69,00 € 69,00 €
             
3.201-25.000 Shipping costs 78,00 € 118,00 € 118,00 € 178,00 € 329,00 €
  Packing costs 21,00€ 21,00 € 21,00 € 21,00 € 21,00 €
  Total costs 99,00 € 139,00€ 139,00 € 199,00 € 350,00 €
             
from 25.001 Shipping costs 168,00 € 208,00 € 208,00 € 278,00 € 429,00 €
  Packing costs 21,00 € 21,00 € 21,00 € 21,00 € 21,00 €
  Total costs 189,00 € 229,00 € 229,00 € 299,00 € 450,00 €
Shipping to: BE,NL,LU,AT
Shipping costs points 0-1.500
Shipping costs 10,00 €
Packing costs 3,00 €
Total costs 13,00 €
Shipping costs points 1.501-3.200
Shipping costs 44,00 €
Packing costs 15,00 €
Total costs 59,00 €
Shipping costs points 3.201-25.00
Shipping costs 78,00 €
Packing costs 21,00 €
Total costs 99,00 €
Shipping costs points from 25.001
Shipping costs 168,00 €
Packing costs 21,00 €
Total costs 189,00 €
Shipping to: CH
Shipping costs points 0-1.500
Shipping costs 36,00 €
Packing costs 3,00 €
Total costs 39,00 €
Shipping costs points 1.501-3.200
Shipping costs 74,00 €
Packing costs 15,00 €
Total costs 89,00 €
Shipping costs points 3.201-25.00
Shipping costs 118,00 €
Packing costs 21,00 €
Total costs 139,00 €
Shipping costs points from 25.001
Shipping costs 208,00 €
Packing costs 21,00 €
Total costs 229,00 €
Shipping to: UK,DK
Shipping costs points 0-1.500
Shipping costs 16,00 €
Packing costs 3,00 €
Total costs 19,00 €
Shipping costs points 1.501-3.200
Shipping costs 54,00 €
Packing costs 15,00 €
Total costs 69,00 €
Shipping costs points 3.201-25.00
Shipping costs 118,00 €
Packing costs 21,00 €
Total costs 139,00 €
Shipping costs points from 25.001
Shipping costs 208,00 €
Packing costs 21,00 €
Total costs 229,00 €
Shipping to: IT,SK,SI,HU,FR
Shipping costs points 0-1.500
Shipping costs 22,00 €
Packing costs 3,00 €
Total costs 25,00 €
Shipping costs points 1.501-3.200
Shipping costs 54,00 €
Packing costs 15,00 €
Total costs 69,00 €
Shipping costs points 3.201-25.00
Shipping costs 178,00 €
Packing costs 21,00 €
Total costs 199,00 €
Shipping costs points from 25.001
Shipping costs 278,00 €
Packing costs 21,00 €
Total costs 299,00 €
Shipping to: PL,SE,FI
Shipping costs points 0-1.500
Shipping costs 22,00 €
Packing costs 3,00 €
Total costs 25,00 €
Shipping costs points 1.501-3.200
Shipping costs 54,00 €
Packing costs 15,00 €
Total costs 69,00 €
Shipping costs points 3.201-25.00
Shipping costs 329,00 €
Packing costs 21,00 €
Total costs 350,00 €
Shipping costs points from 25.001
Shipping costs 429,00 €
Packing costs 21,00 €
Total costs 450,00 €

Shipping cost surcharges

Island surcharge:

For deliveries to a German group of islands we asses a surcharge of 12,00 €.

Express delivery:

The express delivery is only possible for parcel-sized products in stock. The delivery is limited to the German mainland and to packages with a weight up to 31,5 kg. For every parcel the following surcharges will be raised:

Express delivery until 08:30 am on the following day except Saturdays until 12:00 am on the following day except Saturdays
Supplement 30,00 € 8,00 €

For orders placed before

noon noon
until 08:30 am on the following day except Saturdays
Zuschlag 30,00 €
bei Bestellung bis 12:00 Uhr
until 12:00 am on the following day except Saturdays
Zuschlag 8,00 €
bei Bestellung bis 12:00 Uhr

 

Delivery via cash on delivery:

A delivery via cash on delivery is only possible within Germany and up to an order value of 1000,- €. In case of cash on delivery payments an additional fee amounting to 7,90 € will be charged in addition to the shipping costs.

Delivery to countries outside the EU

Additional duties, taxes and fees incur for deliveries to countries outside the EU. More information on duties can be found here:
http://ec.europa.eu/taxation_customs/taxation/gen_info/index_en.htm
Informatioin on import turnover tax can be found here:
http://auskunft.ezt-online.de/ezto/Welcome.do
Information in particular for Switzerland can be found here:
http://xtares.admin.ch/tares/login/loginFormFiller.do

 

Returns:

For returns please contact us via our email-address info@skybad.de.

In case of withdrawal within the withdrawal period you have to bear the costs of return for parcels such as deliveries via forwarding agent. Packages with delivery costs unpaid cannot be accepted. Products that have been delivered by forwarding agent will be picked up. For further details please refer to the cancellation policy.

In case of an entitled return or complaint we will bear the costs of return.

Please send the product back in an overpack.

Contact us

Skybad Hotline 0 241 - 518 326 0  Mo. - Fr. 8.00 bis 18.00 Uhr

 
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