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Best price guarantee of Skybad.de - our price is convincing!

We do not hide our prices: From now on Skybad.de offers the Best price guarantee. It is always our goal to offer you attractive prices and top quality in all our product areas. Therefore, if you see a product at a commercial online retailer on the Internet cheaper than ours (selling price including VAT), we will refund the difference!Possible influences on discount and price graduations are taken into account.

Conditions for the Best price guarantee:

  • The type, the brand, the model and the version of the chosen article have to be identical.
  • The availability and the delivery date are the same too.
  • The commercial onlineshop should be situated in Germany where everybody is allowed to buy.
  • Auctions (like for example ebay), sales or products being sold by private persons and being shipped outside of Germany are not accepted.
  • Writing mistakes, incorrect offers and agreements with the trader are also excluded from the Best price guarantee.
  • The chosen payment method in both onlineshops must correspond.
  • The products have to be purchased on our site skybad.de within the last 48 hours. Only normal household quantities are accepted.

You have discovered a product at a commercial online retailer on the Internet cheaper than ours? Please fill out the form at the end of the side and send only the corresponding link showing the cheaper offer to us.

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Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees

Open on its own page More information (Your Europe)