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Delivery and return shipment

Delivery and shipping costs

The final shipping costs result from the sum of shipping cost points of each of the products. Those shipping cost points are stored for each product. From a point number of 3,201 your product will be shipped via forwarding agency.

For products with an order value of more than 2,000€ or Shipping cost points of “0” there will be no shipping costs charged within Germany. The amount needed for free shipping will be shown in your shopping cart.

All parcel deliveries are sent with DPD.

Please find the prospective delivery time in the respective product specifications.

Attention: The prospective delivery times for orders paid with prepayment apply upon receipt of payment! This receipt of payment may take up to 4 working days.

The shipping costs do not include packing costs. There is no minimum order or charge for small quantities.


The shipping costs for deliveries within Germany are listed in the following table:


Article total = 0 shipping cost points
Shipping costs0,00 €
Packing costs3,00 €
Total costs3,00 €
Delivery viaParcel delivery
Article total from 1 - 500 shipping cost points
Shipping costs3,99 €
Packing costs3,00 €
Total costs6,99 €
Delivery viaParcel delivery
Article total from 501 - 1.500 shipping cost points
Shipping costs14,90 €
Packing costs3,00 €
Total costs17,90 €
Delivery viaParcel delivery
Article total from 1.501 - 3.200 shipping cost points
Shipping costs42,99 €
Packing costs15,00 €
Total costs57,99 €
Delivery viaParcel / Forwarding agency
Article total from 3.201 - 25.000 shipping cost points
Shipping costs59,00 €
Packing costs21,00 €
Total costs80,00 €
Delivery viaForwarding agency
Article total above 25.001 shipping cost points
Shipping costs139,00 €
Packing costs21,00 €
Total costs160,00 €
Delivery viaForwarding agency

The shipping costs for deliveries outside of Germany are listed in the following table:

 

Shipping to:BE,NL,LU,AT
Shipping costs points0-1.500
Shipping costs10,00 €
Packing costs3,00 €
Total costs13,00 €
Shipping costs points1.501-3.200
Shipping costs44,00 €
Packing costs15,00 €
Total costs59,00 €
Shipping costs points3.201-25.00
Shipping costs78,00 €
Packing costs21,00 €
Total costs99,00 €
Shipping costs pointsfrom 25.001
Shipping costs168,00 €
Packing costs21,00 €
Total costs189,00 €
Shipping to:CH
Shipping costs points0-1.500
Shipping costs36,00 €
Packing costs3,00 €
Total costs39,00 €
Shipping costs points1.501-3.200
Shipping costs74,00 €
Packing costs15,00 €
Total costs89,00 €
Shipping costs points3.201-25.00
Shipping costs118,00 €
Packing costs21,00 €
Total costs139,00 €
Shipping costs pointsfrom 25.001
Shipping costs208,00 €
Packing costs21,00 €
Total costs229,00 €
Shipping to:UK,DK
Shipping costs points0-1.500
Shipping costs16,00 €
Packing costs3,00 €
Total costs19,00 €
Shipping costs points1.501-3.200
Shipping costs54,00 €
Packing costs15,00 €
Total costs69,00 €
Shipping costs points3.201-25.00
Shipping costs118,00 €
Packing costs21,00 €
Total costs139,00 €
Shipping costs pointsfrom 25.001
Shipping costs208,00 €
Packing costs21,00 €
Total costs229,00 €
Shipping to:IT,SK,SI,HU,FR
Shipping costs points0-1.500
Shipping costs22,00 €
Packing costs3,00 €
Total costs25,00 €
Shipping costs points1.501-3.200
Shipping costs54,00 €
Packing costs15,00 €
Total costs69,00 €
Shipping costs points3.201-25.00
Shipping costs178,00 €
Packing costs21,00 €
Total costs199,00 €
Shipping costs pointsfrom 25.001
Shipping costs278,00 €
Packing costs21,00 €
Total costs299,00 €
Shipping to:PL,SE,FI
Shipping costs points0-1.500
Shipping costs22,00 €
Packing costs3,00 €
Total costs25,00 €
Shipping costs points1.501-3.200
Shipping costs54,00 €
Packing costs15,00 €
Total costs69,00 €
Shipping costs points3.201-25.00
Shipping costs329,00 €
Packing costs21,00 €
Total costs350,00 €
Shipping costs pointsfrom 25.001
Shipping costs429,00 €
Packing costs21,00 €
Total costs450,00 €

Shipping cost surcharges

Island surcharge:

For deliveries to a German group of islands we asses a surcharge of 12,00 €.

Express delivery:

The express delivery is only possible for parcel-sized products in stock. The delivery is limited to the German mainland and to packages with a weight up to 31,5 kg. For every parcel the following surcharges will be raised:

until 08:30 am on the following day except Saturdays
Zuschlag30,00 €
bei Bestellung bis12:00 Uhr
until 12:00 am on the following day except Saturdays
Zuschlag8,00 €
bei Bestellung bis12:00 Uhr

 

Delivery via cash on delivery:

A delivery via cash on delivery is only possible within Germany and up to an order value of 1000,- €. In case of cash on delivery payments an additional fee amounting to 7,90 € will be charged in addition to the shipping costs.

Delivery to countries outside the EU

Additional duties, taxes and fees incur for deliveries to countries outside the EU. More information on duties can be found here:
http://ec.europa.eu/taxation_customs/taxation/gen_info/index_en.htm
Informatioin on import turnover tax can be found here:
http://auskunft.ezt-online.de/ezto/Welcome.do
Information in particular for Switzerland can be found here:
http://xtares.admin.ch/tares/login/loginFormFiller.do

 

Returns:

For returns please contact us via our email-address info@skybad.de.

In case of withdrawal within the withdrawal period you have to bear the costs of return for parcels such as deliveries via forwarding agent. Packages with delivery costs unpaid cannot be accepted. Products that have been delivered by forwarding agent will be picked up. For further details please refer to the cancellation policy.

In case of an entitled return or complaint we will bear the costs of return.

Please send the product back in an overpack.

Contact us

Skybad Hotline 0 241 - 518 326 0  Mo. - Fr. 8.00 bis 18.00 Uhr

 
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