Order process

1. Shopping Cart:

Select the products you wish to order by clicking the "Add to Cart" button on the respective product page. This will place the selected product into your cart without any obligation.

You can view the contents of your shopping cart at any time by clicking the "Cart" button and modify your selection at any point before completing the order. For example, you can remove a product from the cart by clicking the "Remove" checkbox. You may also cancel the ordering process at any time.

If you wish to proceed with the purchase of the items in your cart, click the "Proceed to Checkout" button.

2. Proceed to Checkout: 

If you already have a customer account, please log in using your email address and password. Otherwise, please register as a new customer. Your data will be collected, processed, and used in compliance with data protection regulations (Privacy Notice).  
You also have the option to check out as a guest. However, please note that for technical reasons, you will not be able to track your order process or delivery status in this case.

By clicking the "Continue" button, you will proceed to the next step of the order process.

3. Billing and Shipping Address: 

Please review your billing and shipping address.

By clicking the "Continue" button, you will proceed to the next step of the order process.

4. Shipping Method:

You can now select your preferred shipping method. You have the option to choose between standard and express shipping (only available for in-stock, parcel-eligible items). Please note that shipping costs may vary depending on the selected shipping method. For more detailed information on how shipping costs are calculated, please refer to the Shipping section.

By clicking the "Continue" button, you will proceed to the next step of the order process.

5. Payment Information:

Choose your preferred payment method from instant bank transfer, advance payment, credit card, or PayPal. For more details about the different payment options, please refer to the Payment section.

By clicking the "Continue" button, you will proceed to the next step of the order process.

6. Completing the Order / Terms and Conditions and Right of Withdrawal:

You will now see an overview of your entered information (selected products, shipping and billing address, and your contact details). Please carefully review all the information to ensure it is correct, and read the Terms and Conditions as well as the Right of Withdrawal notice thoroughly. You can also print these documents for your records.
You can only proceed with the order if you agree to the Terms and Conditions and the Right of Withdrawal by checking the corresponding boxes. Additionally, you have the option to leave a note regarding your order in the designated field.

By clicking the "Place Order" button, you are submitting a binding order for the items in your shopping cart.